Unyson Heroes

June 2019 Hero:
Brittany Jones

Brittany is a Cargo Claims Coordinator who has been with Unyson since 2016. Her primary responsibilities are maintaining her customer accounts by working with both the customer and carrier partners to reasonably settle cargo claims, whether it be by payment of loss or valid declination of the claim.

Brittany graduated from the University of Missouri with a B.S. degree in Agriculture, specializing in Animal Science and Economics. She was a founding member of the Mizzou Dairy Club as well as a Middle School Youth Group Leader.

“The culture at Unyson is amazing in that we are able to collaborate with leaders and consistently strive for more in our career. We are encouraged, rather than coerced, to be innovative in our solutions to better serve our customers, driving a strong team culture throughout the entire company.”

“Unyson has allowed me to really hone in on my natural strengths. I have found my niche in the organization’s goal of providing innovative solutions to our customer base.”

"Brittany has managed claims for multiple Unyson & Hub Group customers for the last 2 years. She also jumps in on highest claim volume customers to help keep the claims team current. Brittany has been complimented on several occasions by her customers for keeping their claims current and communication open between both parties. She is constantly learning all she can about the accounts, the claims process and shares her knowledge with her team members so they all have an improved knowledge about the customer base."

-- Brian Brueggeman, AVP, Cargo Claims